Arrived around 6.30, so dark and very icy conditions. Although given clear instructions on how to enter the building, the external electronic keypad wasn't working. The front steps were extremely icy and treacherous. Fortunately, a lady arrived to visit her friends in the block and they opened the door. In the meantime, I called the Fragola emergency number and was waiting for a call back.
We knew the apartment was on the 2nd floor, but dye to the high ceilings in the property, its actually four large flights of stairs. We managed to get out cases up and gain access to the apartment, but were unable to go back out due to the broken keypad. We received a call back to say someone was going into their office to get a key and would be half an hour, we waited an hour before calling back as it was snow covered and icy. The man arrived shortly after with a key.
The apartment itself was very warm an welcoming. The bottles of water and hot drinks available was a nice touch.
The decor and furnishings were lovely and comfortable.
Beds are comfortable with good quality bedding.
The location is great, a 5 minute walk to the main centre and to the Jewish Quarter.
Although there is a main cross section outside, we didn't think it noisy.
There are three Zabka convenience stores all a minute or two away. Bussola cafe a minute away and great for breakfast.
A tea towel will be helpful for future guests.