2/10 – Matig
22 jul 2025
Very very disappointed. Not as expected or as per the value of what I paid. The room is very dusty , once we entered I can feel dust while breathing, it’s like there was no air circulation for long time. At least after my online booking, before providing that room, they could have check and do the needful. My little kid got her nose blocked after spending a while in that room. I opened the window for little fresh airpass but then the bug entered the room so I have to close it again. Seems like the room is not vacuumed and kept close for long time. Toilet door was also locked and no key, had to call the front desk to open it. We checked-in in the afternoon and went out and got back at night, trying to turn on the light and it doesn’t turn on. With the help of light from mobile I reached until the bed and turned on bedside lamp. Not only that in the early morning around 6 am while in a deep sleep the fire alarm ranged so loud scaring all of us specially my little kid and the alarm does not stopped and started to rang twice. We were rushing in hurry assuming if there is any danger and called the front desk if everything is okay. They suppose to inform us but they did not do that while we ask they said that some one wrongly did that.
That was very horrible experience until now, staying in that hotel and to pay that much of charge is so worth less.
Sarina
Sarina, gezinsreis van 1 nacht
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