All the staff members are nice, gentle and helpful. That was a very good point for me.
However I was disappointed about the coldness in the hostel and especially in the room, it was freezing, thankfully, we asked for 2 additional blankets but a small heater per room is not very expensive, is it?
After being in the desert, a proper shower would have been nice, unfortunately the water system is terrible (wc and sink are OK though) but no pressure in the shower and impossible to get stable temperature, it's a shame...
This place would be great when those things are fixed (and also a little bit more of cleaning here and there doesn't hurt)