Great luxury from Ramada as always. Expect all the luxury amenities in the room. Mine had even shower gel and toothpaste.
The hotel in next to legoland, surrounded by malls and restaurant.
The hotel's restaurant is exquisite, featuring chef's "Mozart" delicacies from around the world.
The hotel also feature an amazing shop with a large selection of potato chips, ice cream and other first necessity items.
I definitely recommend this fantastic hotel
Aircon in living room doesnât work properly. Requested the hotel to fix it twice but still doesnât work well. No Wifi coverage in one of the bedroom. Room service was not done in one day. Swimming pool is clean and in good condition. Breakfast is OK
The Deluxe room was spacious and comfortable. The King bed was very comfortable.
The staff appeared emotionless and dry but weren't rude either. We're not enthusiastic to help. Seemed apathetic to their customers.
The corridors to the rooms were open to the outside air so just as you think you've escaped the heat and humidity when you enter the lobby, you go back into the outside atmosphere to walk from the lift to your room. You have to go put into the humid and hot corridor to get fresh drinking water as the tape water is not potable.
Breakfast was perhaps the most atrocious we've had in many years.
Almost all cooked offerings were stale and dry. Chicken and beef dishes had the days old reheated stale flavour. Inedible.
Saving grace that allowed us to get fed were the freshly cooled omelettes, though many of those were undercooked.
Coffee machine was not working.
my experience was not very good. Upon arrival, I encountered issues with the electricity; the power tripped and restarted itself several times during my stay, which was quite frustrating and disrupted my plans.
The bed was average at bestâdefinitely not the most comfortable option I've experienced in hotels. I found it difficult to get a good night's sleep, which is essential during any stay.
The bathroom featured a fixed shower head, making it challenging to use comfortably. I prefer a more adjustable option that allows for better flexibility while showering.
On a positive note, the breakfast was decent and offered a variety of options, which I appreciated. However, I was disappointed to find that the gym and swimming pool were closed for maintenance during my visit.
Overall, while there were some redeeming qualities, my stay did not meet my expectations, and I would consider looking for other options in the future.
Property is a little jaded. But it is spacious with functional rooms. Separate room for the kids is ideal. Service upon check in can be more efficient - a single service staff handling a long queue. Transport to Legoland only occurs once a day. Car park can be better lit.
A very nice experience at the hotel. We just had difficulties with finding the East side of the hotel as there were no proper signages. Otherwise, pleasant experience!
First time stay in this hotel. First experience when we reached the hotel, the check in counter was quite small but it is ok. When we get our keys and went up to our room, first impression was " wow". The room seems big with a living room area and bedroom separated. We have 3 persons and the room only provide 2 towels. We requested for an extra towel and on the forat day, the service was quite good. On the 2nd day, samw thing happened and we call to request for extra towels but no one responded to the line. Attempted to call for 3 times and managed to get someone to answer the call. Waited for 30mins and the towels was not send up to our room. Decided to call again and still never see the towel been sent up. After another 2 calls and one guy came up with the towel but unhappy face. Huge discount for the service. Living room carpet quite dirty. Don't think will go back again.
The reception staff were very friendly and helpful. Knowing that there were 3 guests, only 2 towels were provided. TV channels are extremely limited. The rooms are spacious and clean though. The food at the restaurant was not tasty. They mixed up the order even after the wait time was so long.
The shuttle has limited space and first come first serve and the timings are pretty odd. Pick up time from legoland is 5pm even though park is open till 6pm. We went on a long weekend, and found it impossible to find a Grab car from Legoland. Luckily we caught the CM7 bus that takes you till the hotel.