First time in Italy. The hotel staff, especially Camilla, were very attentive. They made sure transportation was organized, when out of their way to help me find places to eat, and just made sure the entire stay was comfortable.
The room is spacious and very clean. We got a special upgrade to the suite and it was awesome.
lastly, the complimentary breakfast beats out some of the top hotels in the USA, easily.
Forgot to add: the location made it very easy to get to key places in Rome
If I ever come back to Rome, I will stay here