When we arrived, we saw the cleaning staff doing their thing and it seemed to be very thorough--so cleanliness gets high remarks. The biggest issue I had is that there is no front desk staff or lobby so there is absolutely no where to leave your bags. Even at 2 start motels, you can generally drop your bags off so you can move about the city with comfort. The code for your door is activated at 4pm exactly so unless you opt to pay $30, there is no such thing as early check-in. Again, I wish I knew all these details before booking. For $250 a night, I believe another hotel would have been open to early check in with no fee or at the very least, let you leave your bags in a secure location. We didn't use the kitchenette but all things seemed to be in working order which is convenient for people who have a need for a fridge, coffee machine, etc. The area was fine--I saw some review that shady characters hung around the area but I did not see any of that. We used Uber to get around to Northwood (very cute area with shops and restaurants) and Downtown.