2/10 – Matig
12 jan 2026
On arrival at the property we found stained sheets and hairs in the beds. There were crumbs on the surfaces and small debris on the floors. There was urine splatter on the wall beside the toilet and the showers were mouldy even some baseboard were mouldy and rotting near the showers. The place was unfit for my family it was just gross. We received horrible service, they would only send someone the following day wouldn’t waive their « no cancellation or reimbursement » policy. They basically ignored all my attempts to speak with a manager. I wouldn’t be surprised if that policy is in place because they get asked for reimbursement or people want to shorten there stay often. We will never stay at another of this company’s properties. There was literally dirt smears around all the switches and door handles and splatter on the walls in the bathroom and urine splashed beside the toilet on arrival but the claim to be reimbursed for the first night and cancel our stay the second night was not accepted by the company. We do not recommend anyone stay at this or any other properties. Horrible and disgusting.
Michel
Michel, gezinsreis van 2 nachten
Geverifieerde gastenbeoordeling van Expedia
