Staff was so friendly and helpful. Really made the experience next level. Room was spacious and clean, bed was comfy. All in all a great place. Deffinitley would come back. Thank you so much.
We only stayed one night but liked it enough to stay more if our plans allowed. It is in a great location. The parking is tight but we made it work. The front desk attendant was very nice and helpful. I am not sure if we got a free upgrade but it was much better than I thought. It had all the accommodations. We were going to go out and do things in Rotorua but opted to stay in the room and rest instead because it was clean, spacious, and comfortable. The beds were comfortable. I thought this place was great and would definitely stay there again if we go back to New Zealand.
The room was nice and comfortable for the 3 of us. It was in a good location. We could easily get to some activities and attractions.
It would be nice to add some things in the kitchen like a tea pot, large bowls and dishes. Also a mirror in the main bedroom would be nice. The owners were really nice and welcoming. I would definitely book again đ
Great property at a great price! Our room was newly remodeled and very quiet! The owner (I think) welcomed us and showed us to our room (even though it was raining). He made sure we knew how to work the AC and TV and had everything we needed. I would definitely recommend this hotel while doing activities in the Rotorua area!
The staff was rude mostly. The checkout time was not mentioned anywhere (10:00 AM). They unlocked the motel room and started banging the door loudly from the inside.
This is is first time in past thirty years of staying at hotels where someone unlocked my door and came inside our room to tell us that it's time to checkout
My booking was made for 7pax. However, it can only houses 6pax. It was a new owner, and was accommodative to add chairs and utensils. We have to pushed 2 beds to join, and sleep 3.
Host was friendly and responsive.