⭐☆☆☆☆
Absolutely disgusting experience. This motel has some of the worst customer service I have ever experienced in my life. The room was already bad enough, but when I opened the refrigerator and found roaches inside, I was beyond disgusted. I immediately took photos and went to the front desk to address the issue like any reasonable customer would.
The woman at the front desk, who acted like an outstandingly rude little girl instead of a professional employee, became completely erratic after I showed her the pictures. Instead of apologizing or trying to resolve the issue, she snatched my room key, became hostile, and told me to “call the police” if I wanted my money back. Imagine paying for a room with roaches in the refrigerator and being treated like YOU are the problem.
No accountability, no professionalism, no customer service, just disrespect and unacceptable behavior. If management allows employees to treat paying guests this way while renting rooms with roaches, that says everything you need to know about this place. Save yourself the headache, the filth, and the disrespect. Stay anywhere else.