The staff were lovely but the place was dirty. The carpets were filthy and thd doors in the public bathroom's were really dirty. It was very damp and smelt like cigarettes.
Good hotel in a great central location in Kemang.
The hotel has two great restaurants - Oro & 1920 - while other good dining places are in easy walking distance.
The hotel was not what I expected for a 4 star hotel. The whole hotel was really shabby and tired. The air conditioning was running so fast that the whole hotel smelled of mold. My room was as bad as the rest of the hotel and the drone of the air conditioning was so loud I needed earplugs. Breakfast was reasonably good. I cut my stay and changed hotel. The area was a good 30 minute drive to the city centre, and the airport was well over an hour away. The distances shown on the hotel website do not correspond with the actual driving time.
Service was amazing, super friendly and accommodating. Additionally; the bar downstairs â1920s Loungeâ has some of the best staff Iâve ever met, highly recommend staying here.