2/10 – Matig
4 nov 2025
I’ve traveled to many places, but this was by far the worst experience I’ve ever had. The place looked nothing like the photos and was completely misleading. The moment I walked in, there was a terrible smell, and the room was dirty, gross, and unlivable. I couldn’t even stay there for a single second. I ended up having to book another hotel last minute, which cost me over $600 for just two nights because I had no other choice.
To make things worse, the owner took 4 to 5 days to reply, only to say there was nothing they could do. I contacted Hotels.com since I booked through them, and even they had a hard time reaching the property. It took them 2 to 3 days just to get a response, and the result was the same.
If I could give zero stars, I absolutely would. Please save yourself your money, time, and peace of mind and do not book this place. It’s nothing like advertised, unsanitary, and the customer service is awful.
Horrible, horrible experience!
Arin
Arin, reis van 2 nachten
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