2/10 – Matig
9 apr 2025
Surprisingly upsetting
Instructions were sent before we arrived but the day of arrival the code to open the door did not work. When we attempted to call the contacr given to us we were told they cant help us and we need to contact a person at another number. The second person was un reachable. We stood outside in the cold with our kids sleeping in our car at 11pm after traveling all day waiting for the peron we needed to help us call us back. We eventually were let into the house. The property states there are 4 bedrooms and 3 bathrooms. There are only 3 bedrooms and 2 bathrooms. There was also no information left about the wifi. The host contacted me the next day about the wifi password with was also the wrong password. The following day we also were unable to get the main gate open from the inside, the host had someone drop off the remote in the afternoon so we could come in and out.
The house was nice enough, but it was generally dirty, after taking sheets off the beds at the end of the stay the materesses were very stained. The floors were not very clean and the outside decks were not well maintained .
The stove in the house was almost unusable, I chose to not attempt to try the oven after the stove was in such poor condition . The outlets were 50/50 if they worked. There was also a chair in one of the sitting rooms that the legs were broken when we arrived.
The place worked for sleeping at and making light breakfast at but it was not worth it at all.
Arianne
Arianne, gezinsreis van 4 nachten
Geverifieerde gastenbeoordeling van Hotels.com