2/10 – Matig
25 jan 2026
When I first checked in, the towels were clearly used and folded up as if it were washed. luckily I brought my own towel so I could use that. But the issue didn’t stop there because I noticed that when I was about to get into bed that the bed had hairs and stains on it as well. And I hadn’t been inside the bed so I know it wasn’t me. When I tried to go downstairs and talk to the receptionist, she gave me an attitude and essentially try to tell me that I didn’t see what I saw even though I had pictures and showed her. When I told her I would like some type of accommodation for this. She gave me an attitude and told me that I can’t get another room or I should just suck it up and take the towels and linen that she’s offering. The issue is that I was kind before, but when she started giving me an attitude after I mentioned how unhygienic it is to have stains and used towels in an actual biohazard issue, it was disregarded. i’m just saying it’s OK for a hotel to be cheap but to be cheap and dirty is crazy to me.
Kimberlee
Kimberlee, reis van 2 nachten
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