We had a wonderful stay here. Rooms were nice and clean. Beds were softer than what we are used to- but thatâs why we get two queens instead of a king. Air smelled clean in all parts of the hotel we went in. Ladies at desk were helpful with questions. My only complaint is the parking spaces were very small. We have a nice mid to small SUV and had to be choosy on who was parked beside us. Poor trucks and Suburbans were about forced to hang over - when then led to less spaces being available. My recommendation is have someone repaint the lines. The hotel next door had larger spots- which we did have to use once during our stay. Nice location to Opry activites and short drive into downtown.
The staff was friendly and helpful but overworked. For a Hilton, I was surprised that the towels in the pools were empty every time we swam but once. The rooms were service pretty late in the day, probably because they were doing too many.
It was nice except the AC went off at night and would not stay on. It stayed 77 degrees in the room. I told the desk clerk about it and she said it was motion activated which is ridiculous. Whatâs the point of getting a hotel room if itâs not going to be climate controlled while youâre sleeping. I will not stay here again.
The hotel seemed to be new and was very clean. It is very close to the Grand Ole Opry and Mall, and fairly convenient to Nashville city proper. They only have a full-service breakfast, but no complimentary coffee. There is a bar in the evening, pool, and work out facility. Bring your own pillow.
Nice new clean hotel. Front desk staff was pleasant. The room was clean and very comfortable. We stay at Hiltonâs because we travel with two small dogs and they were treated very well. We love the location of this hotel. We utilize the shuttle service Offered at the front desk for a fee of $10 per person to go to the grand old opera. The only disappointing part of the hotel was that they had a charge of $15 for breakfast. It wasnât any different than most hotels offer for free. They did say they had some cooked to order items but that they would take 15 to 20 minutes, even though we were the only people there. I felt it a little ridiculous that we had free coffee in our room, but had to pay $15 for it downstairs.