La atenciĂłn del personal ha sido de 10, en todo momento nos han estado preguntando y estaban pendientes de todo. En el desayuno podrĂan tener mĂĄs variedad y sobre todo mĂĄs cosas para celiacos (dulce). La habitaciĂłn, en si, no estaba mal, pero para un 4* y para lo que costĂł, nos esperabamos mĂĄs. La ubicaciĂłn para moverte por todo el norte, es ideal.
Nice and friendly hotel-staff. Beautiful old building with a nice garden and quite nice surroundings. Nevertheless, overall it did unfortunately not at all meet the expectations of a 4 star hotel and the price of the stay.
The breakfast was a huge disappointment, it had a very low standard with no home made or local products what so ever, mostly all cheap and in plastic pre-packet products.
The rooms were cold at night and the beds quite uncomfortable. We had payed for a Triple room but the third bed was a very uncomfortable simple and poor extra bed.
Unfortunately not worth the high price of the place.
La habitación no era como en la foto. En la habitación cuådruple que nos dieron no hay dos estancias, como se ve en la foto, sino que son camas seguidas. Una ventana muy pequelña en una habitación abuhardillada en la que mis hijas se daban en la cabeza.
El desayuno correcto, pero no para un hotel de 4 estrellas, ni siquiera de 3.
Overall disappointing:
- We paid about 200âŹ/night and they smashed my family in a tiny room to which they added many beds.
- The room had several spiders and spider webs
- Very poor breakfest. Packed pasteries, bad coffee and simple fruit.
- Away from the main attractions (Santillana del Mar and caves of Altamira)