See all properties

Hotel Carvallo

3.5 star property
Cuenca hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Carvallo

View from room
Hypo-allergenic bedding, down comforters, pillowtop beds
Hypo-allergenic bedding, down comforters, pillowtop beds
Breakfast, lunch and dinner served
Interior
In the heart of Downtown Cuenca, Hotel Carvallo offers a unique experience. Enjoy free full breakfast and manager's reception, plus convenient services like grocery shopping and in-room WiFi. The on-site restaurant serves up delicious meals throughout the day.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pet friendly
  • Non-smoking
  • Free parking
  • Free breakfast

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Laundry facilities
  • Blackout drapes/curtains
  • Free grocery shopping service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Suite Junior

Hypo-allergenic bedding, down comforters, pillowtop beds

Double Suite Junior

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Twin Bed(s)

View all photos for Double Room Standard

Hypo-allergenic bedding, down comforters, pillowtop beds

Double Room Standard

  • Sleeps 2
  • 2 Twin Bed(s) OR 1 Full Bed(s)

View all photos for Double Suite

Hypo-allergenic bedding, down comforters, pillowtop beds

Double Suite

  • Sleeps 2
  • 2 Twin Bed(s) OR 1 Full Bed(s)

View all photos for Double Room Standard

Hypo-allergenic bedding, down comforters, pillowtop beds

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Single Room Standard

Hypo-allergenic bedding, down comforters, pillowtop beds

Single Room Standard

  • Sleeps 2
  • 1 Twin Bed(s)

Similar properties

Private kitchen

NASS Bed & Breakfast

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
6.4 out of 10, (6)
NASS Bed & Breakfast
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Gran Colombia 9-52, y Benigno Malo Cuenca 10101 Ecuador, Cuenca, cuenca, 10101

What's nearby

  • Calderon Park - 2 min walk - 0.2 km
  • New Cathedral of Cuenca - 3 min walk - 0.3 km
  • Río Tomebamba & Calle Larga - 12 min walk - 1.0 km
  • Alejandro Serrano Aguilar Stadium - 18 min walk - 1.5 km
  • Mall del Rio - 5 min drive - 3.1 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 10 min drive
  • 14n - Antonio Borrero Station - 3 min walk
  • Luis Cordero (Hermano Miguel) Station - 4 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Unidad Nacional Tram Station - 20 min walk
  • Terminal Terrestre Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Negroni - ‬3 min walk
  • ‪El Confesionario - ‬3 min walk
  • ‪Hot Dog del Tropical - ‬3 min walk
  • ‪Raymipampa - ‬2 min walk
  • ‪Le Bistro - ‬2 min walk

About this property

Hotel Carvallo

Hotel Carvallo is just 1.6 mi (2.6 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can check out CARVALLO, which serves breakfast, lunch, and dinner. Other highlights at this Colonial hotel include a bar/lounge and a garden. Public transportation is close by: Gaspar Sangurima Tram Station is just 9 minutes by foot.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 25 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls and litter boxes available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free uncovered onsite self parking
    • Onsite garage
    • 24-hour offsite parking within 7 ft (USD 8.50 per day)

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

What to do

  • Shopping
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference center (70 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair accessible
  • Assistive listening devices available
  • Handrails in hallways
  • Hallway handrail height (inches): 30

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Digital TV channels
  • First-run movies
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Dining

CARVALLO - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10 per room (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night
  • Airport shuttle for children between the ages of 1 and 12 costs USD 2 (roundtrip)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per stay

Parking

  • Parking is available nearby and costs USD 8.50 per day (7 ft away; open 24 hours)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Carvallo Cuenca
Hotel Carvallo
Hotel Carvallo Cuenca
Carvallo Hotel Cuenca
Hotel Carvallo
Hotel Carvallo Hotel
Hotel Carvallo Cuenca
Hotel Carvallo Hotel Cuenca

Frequently asked questions

Are pets allowed at Hotel Carvallo?

Yes, pets are welcome. There's a charge of USD 15 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Carvallo?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Carvallo?

Yes, an airport shuttle is available. The charge is USD 10 per room roundtrip.

What are the check-in and check-out times at Hotel Carvallo?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Hotel Carvallo and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Hotel Carvallo also has a garden.

Are there restaurants at or near Hotel Carvallo?

Yes, there's an onsite restaurant, CARVALLO.

Does Hotel Carvallo have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Carvallo like?

Hotel Carvallo is in Downtown Cuenca, a short 9-minute walk from Gaspar Sangurima Tram Station and 2 minutes' walk from Calderon Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Carvallo Reviews

Reviews

8.0

Very Good

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely boutique hotel located in historic old town Cuenca. Safe and convenient. You can stay here and walk local historic streets and see the local churches and check out local restaurants. Room was clean and neat. Service was great!
Maria, 1-night trip

8/10 Very good

The property has a historic charm. The staff were very personable and helpful. Our room, a suite, was spacious and comfortable. The only downside was the street noise. Our room was in the front of the hotel and the passing cars, trucks, motorcycles were loud well into the wee hours.
Amy, 4-night trip

10/10 Exceptional

The is a very old quaint hotel. It is adorable and well taken care of. The staff is top notch and go out of their way to meet every need, even before you know you need it. They attend to every detail. The breakfast is prepared and presented very tastefully. The staff make you feel right at home. Located in downtown, it is within walking distance of restaurants and shops. We will return to this diamond in the rough, for future stays in Cuenca.
Kim, 1-night trip

6/10 Good

Nice house but NO HOT WATTER
Fabián, 1-night trip

10/10 Exceptional

Susana, 2-night trip

10/10 Exceptional

Nice to go to a small hotel and feel the friendly Atmosphere The property is well kept and retains it old world feel in every respect
Leo, 3-night trip

10/10 Exceptional

El desayuno muy rico! La cama muy cómoda y el servicio excelente
2-night trip

6/10 Good

3-night trip

8/10 Very good

Hola
Excelente estancia
David, 4-night trip

8/10 Very good

Situated in the Center makes walking to the historic sites easy. Many of the furniture Spears to be antique but by using them they are old ( beds make noises when you turn around, bathtub is very slippery, toiletinstallation is very low above the ground....). BUT todos empleados did a tremendous job, super
3-night trip

10/10 Exceptional

Great experience, friendly staff and great location.
Richard, 3-night trip

8/10 Very good

2-night trip

8/10 Very good

Hotel
I had a great experience at the hotel. It's in a great location and staff was wonderful. One bad experience was the taxi stole my mini I pad that delivered us to the hotel. The hotel was helpful to work with the police and wrote a letter in my behalf. But I don't see how I will get it back, the police were not in the least bit interested in helping. I applaud the hotel to be helpful in this situation.
Susan, 5-night trip

10/10 Exceptional

Hidden Gem
The city of Cuenca is lovely, this hotel is around he corner from the Cathedral and all the restaurants. It is a very charming hotel, a restored colonial home, with open courtyards, large rooms, high ceilings. Plus there are excellent showers with strong water pressure. The staff was professional, the breakfast was perfect (bacon and eggs were delicious!!!).
Steven, 1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Rude staff charged me twice
Although I already payed my stay with Expedia the hotel made me pay again and refused to let me out. I almost lost my flight and am still demanding for my money back!
2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hotel agradable con excelente ubicación.
Excelente ubicación y muy buen servicio.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Me parecio un hotel que para nada es de 5 estrellas, no tiene garaje, el servicio malo, y las habitaciones muy simples y frias sin calefacción, es un precio demasiado caro para lo que te ofrecen. No volveré nunca mas y no lo recomiendo a nadie.
This review was submitted before 2018 and has not been verified.

6/10 Good

Aceptable
En general buen hotel, 3 estrellas . Hay ruido por la mañana cuando las mucamas empujan el carrito de limpieza . Y los baños deben mejorarlos . Lo demás esta bien .
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

excelente hotel
Excelente ubicación, excelente atención al cliente, excelente calidad del hotel. Volvería segurísimo
This review was submitted before 2018 and has not been verified.

6/10 Good

Not very happy with this lodging choice
I travel about 30 trips and 100K airmiles a year and in 5 years - I have only written two negative reviews. This will be my third. First, in fairness, this is a very nice looking hotel that has been renovated. Staff was very helpful and considerate. Problem is the building and the furniture. Beds are way too small - at 6 foot -Im hanging over. The building in an enclosed atrium with very nice wooden floors. Problems is the sound carries everywhere. If you want peace and quiet - find another place to rest while in Cuenca. We dealt with people roaming halls (you can hear everything like they are in your room) until 2 am - then little kids running amuck at breakfast at 7 am. Im serious - it is like they are right in your room. Great staff needs to find a better building.