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Otter Hotel

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Otter Hotel puts you just a 5-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre are within a short drive.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • 2 hot tubs
  • Fitness center
  • 24-hour front desk
  • Lobby fireplace
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
$275 nightly
The total price is $305
May 14 - May 15
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds | In-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

9.4 out of 10
Exceptional
(41 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(33 reviews)
  • 274 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(13 reviews)
  • Mountain view
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Suite

Superior King Suite | In-room safe, free WiFi, bed sheets

Superior King Suite

9.6 out of 10
Exceptional
(7 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Mountain View King Suite

Mountain View King Suite | In-room safe, free WiFi, bed sheets

Mountain View King Suite

9.0 out of 10
Wonderful
(17 reviews)
  • Mountain view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Accessible Room, King

Superior Accessible Room, King | In-room safe, free WiFi, bed sheets

Superior Accessible Room, King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 8 min walk - 0.7 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff National Park Information Centre - 18 min walk - 1.6 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 20 min walk

Restaurants

  • ‪The Canadian Brewhouse - ‬17 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk
  • ‪A&W Canada - ‬2 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬18 min walk
  • ‪Shoku Izakaya - ‬20 min walk

About this property

Otter Hotel

  • Otter Hotel puts you just a 5-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre are within a short drive.

At a glance

DONE

Hotel size

    • 174 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski area nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Fireplace in lobby
  • Fitness center
  • 2 hot tubs

Accessibility

  • Elevator
  • Elevator door width (inches): 42

Room amenities

Be entertained

  • 50-inch TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Good Folk - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Otter Hotel Hotel

Otter Hotel Banff

Otter Hotel Hotel Banff

Frequently asked questions

Are pets allowed at Otter Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Otter Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Otter Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Otter Hotel and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Soothe your senses in one of the 2 hot tubs or enjoy the use of a fitness center.

Are there restaurants at or near Otter Hotel?

Yes, there's an onsite restaurant, Good Folk.

What's the area around Otter Hotel like?

Otter Hotel is a short 19-minute walk from Banff Centre for Arts and Creativity and 20 minutes' walk from Bow River.

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Reviews

Otter Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hot tub area was great, perfect, beautiful, and fabulous with excellent views. (252 reviews)
  • The property's hot pools were great, with many guests enjoying the outdoor area and some even calling it amazing. (108 reviews)
  • The hot tubs and spa area were consistently described as excellent, clean, and fabulous. (74 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

We had an amazing stay and enjoyed the outdoor hot tub!
Maria Lucia, 1-night trip
Verified

10/10 Exceptional

Very helpful & friendly reception & bar staff. Room service was great. Hot tubs & area were very clean.
Sheila, 3-night trip
Verified

10/10 Exceptional

The hot tub was excellent. Very Hot and a great seating area with fire pits.
lisa, 1-night trip
Verified

10/10 Exceptional

Great spot, beautiful view of the mountains and very friendly staff
Jovi, 1-night trip
Verified

10/10 Exceptional

Everything was amazing! From check in to departure- not one complaint. Staff is so friendly, very accommodating and helpful. The parking is easy, hot tub perfect and rooms were very clean. I would stay again in a heartbeat. Travelled with my husband for our anniversary.
Amy, 2-night trip
Verified

10/10 Exceptional

Outdoor hot tub was amazing!
Tina, 2-night trip
Verified

6/10 Good

Excellent hot tub and sauna with great views. Conveniently located on the main road but away from the crowds. Free underground parking! Ski lockers. New building with good mattresses. Restaurant was expensive but lots of dining options within walking distance.
Andrew, 3-night trip
Verified

10/10 Exceptional

Excellent experience! Great customer service, modern facilities and amazing restaurant.
Claudio, 5-night trip
Verified

10/10 Exceptional

We stayed at the Otter Hotel in mid April. Excellent stay at The Otter hotel! The sauna and hot tubs on the roof were a fantastic way to wind down at the end of the day. Hotel was stunning and the staff was amazing. Parking garage onsite was wonderful. The hotel stay came with bus passes to get around town which was very helpful. Staff had great recommendations and accommodations as well. Upon arrival you could puck different coffee or tea to bring to your room to use the pour over that was in room. Wonderful experience, would stay again!
Jessica, 2-night trip
Verified

10/10 Exceptional

Clean room Lots of amenities Good location Easy to get to town Great food
Tina, 1-night trip
Verified

10/10 Exceptional

Room was clean, great hot pools, and enjoyed having a cafe right in the area. We enjoyed the Rocky Mountain Co soaps and shampoos in the bathrooms.
Danni, 2-night trip
Verified

10/10 Exceptional

Amazing experience food is great
Baraa, 1-night trip
Verified

10/10 Exceptional

Good service and good hotel.
Amrit, 5-night trip
Verified

10/10 Exceptional

Comfortable room..amazing view (I paid for superior king suite with mtn view.) Check in was amazing. Explain
Jenny, 4-night trip
Verified

10/10 Exceptional

The staff were so friendly! Very clean hotel, the pools are absolutely amazing!
Elijah, 2-night trip
Verified

8/10 Very good

Friendly staff , clean rooms.
Mutlu, 1-night trip
Verified

8/10 Very good

Beautiful hotel loved the hot pools
Melanie, 2-night trip
Verified

10/10 Exceptional

Great room and service from staff!
Keara, 3-night trip
Verified

10/10 Exceptional

What a beautiful experience. The rooms feel very spa-like, amenities and hot tubs/outdoor sitting areas with fire pits create a wonderful oasis. The staff are so friendly and helpful and you can’t beat the amazing dining at Good Folk.
Melanie, 1-night trip
Verified

10/10 Exceptional

This is a fantastic hotel with great amenities. The rooftop hot tub was great, beds were comfortable, and the coffee was also delicious. Would recommend staying here.
Paul, 1-night trip
Verified

10/10 Exceptional

Very clean rooms and excellent staff
Johnathan, 2-night trip
Verified

10/10 Exceptional

The room, amenities and location are perfect! Check in and check out was easy.
Monica, 1-night trip
Verified

10/10 Exceptional

Very clean, good location.
Richard, 1-night trip
Verified

10/10 Exceptional

Was very functional very clean, staff were super nice and respectful helpful kind a little bit out of town but I enjoyed the walk. Definitely recommend beautiful place to stay.
Nicholas Foster, 4-night trip
Verified

10/10 Exceptional

This hotel is gorgeous! Rooms are nice and spacious, very clean.
Kellie, 2-night trip