Un desastre en arrivant on ne trouvait pas ma resa cels a dure environ 30 mn pour mon check in personne ne parle francais hotel pas propre pas assez de sanitaires collectifs dejeuner horrible ascenceur qui fait un bruir epouventable pas de papier dans les Wc sur 3 nuits 1 journee sans eau impossible de se doucher...et au check out on me presise que je devais payer alors que j avais paye la totalite sur hotel.com j ai du leur faire voir mon releve de banque bref la totale hostel tres decevant a eviter
The people at the reception were pretty nice. The rooms are clean. But the washrooms are a bit old and sketchy but still work perfectly fine. But apparently they do not have luggage storage for multiple days which really sucked. I have never had a hostel tell me they couldnât not hold my bag for a weekend trip. Really sucked.
Rented this because it said it had air conditioning.
Looked at more reviews online that had big warning messages.
Tried to call business to check if the Air Con was working.
Their phone was off line. No one to help us.
Sent an email asking if the aircon was working.
They replied with - âno, itâs not working but the windows are open.â
Asked for a refund. No reply.
It is ridiculous that a business can rob you like this. I signed a contract with a business to provide me a service. They could not provide that service. So I deserve a refund.
Imagine going to a restaurant and ordering an ice cold lemonade. They charge you more because it will be cold and refreshing and delicious. Then the waiter brings you a glass of hot water and pours it down your shirt. They donât answer any questions, just bring you the bill for the ice cold lemonade and expect you to pay.
Again. This is a very predatory business with almost no customer service at all. 0/10
The AC was not working in the room. No aeration possible because of the closed balcony. It was hot as hell and smelly in the room. Not great for this hot weather.
Pros
Very well situated to points of interests. Safe area. Water pressure was very strong.
Cons
Better to have a small table or hanging shelves or over the door hanger or hooks in the washroom.
I really liked the hostel in general.Staff is very kind and helpful and hostel is very well organized.Location is awesome.room was also nice but one thing to highlight,upper bunk beds don't have any barrier to protect a person from falling.So if you are not a calm sleeper,upper bunk bed could be dangerous,request a lower bed in advance.